Refund and Cancellation Policy

Last updated 12 November 2026

Cancel any time

Open your manage page (the link is in every alert email) and use Billing & plan to cancel, or email [email protected]. Your alerts keep running until the end of the billing period you have paid for, and you will not be charged again.

Refunds

• We do not give partial refunds for the unused part of a billing period.
• If you were charged by mistake, or a problem on our side stopped your alerts from working, email us within 14 days of the charge and we will refund it.

Your right to cancel in the UK and EU

If you are a consumer in the UK or the EU, you have the right to cancel your subscription within 14 days of first subscribing. Your alerts start straight away at your request, so if you cancel in that period we will refund your first payment minus an amount for the days you have already used.

How refunds are paid

Onelink, which took your payment, sends refunds back to the card you paid with. They usually arrive within 5 to 10 business days. You can also contact Onelink about a payment or refund, using the details on your receipt.

Contact

Cyber Studios Ltd, 124 City Road, London, EC1V 2NX, United Kingdom. Email: [email protected].